I recently worked an issue with a customer and figured out a bug I would like to share here after.
Here are more details
Working on a Machine Catalog and trying to add VDA failed with the following error message:
A case has been opened with Citrix and after multiple exchange and review by Dev, I was told that this is a bug due to a specific thing.
In fact, the customer has a “/” character in the OU name where the VDAs should be created and this makes the AD machine creation failling.
If we specify an OU in an LDAP path like “OU=DesktopVDAs / XenDesktop”, the forward slash will make the whole thing fail.
Solution is the escape forward slashes in the path however, within Studio it’s currently not possible for customer to do it.
Another solution I found is that you can manually create the VDAs in your AD OU and after just use the option Use existing Active Directory accounts
I also think that using PoSH script could help but I did not test it.
So if you have this type of issue, no need to call Citrix or create a support case, just remove the “/” from your OU name.
The weird thing is my case is that the OU was renamed and customer never told me …