FAQ: Configuring XenMobile NetScaler Connector

NetScaler Xenmobile

Question and Answers

 

Q. How to setup XNC with XenMobile setup? 
A. There are two ways, either Static + ZDM: Permit Mode, or Static + ZDM: Block Mode.
In which the it will check Static XNC rules first, then checks the XMS ActiveSync Gateway rules, depending on which, it will allow or deny the ActiveSync traffic.Q. How to allow SecureMail with XNC? 
A. by Allowing SecureMail Agent ID(Worxmail*) under static allow list.Q. What all parameters can be considered for allowing/blocking a user/device? 
A. There are 5 ways in which you can achieve that:
1. Username
2. ActiveSync Device ID
3. Device Type
4. User Agent
5. Certificate ID
You can also create rules by combining multiple properties.

Q. How can we allow native mail clients for few users via XNC? 
A. First push the exchange policy on end user’s devices, by segregating them via AD user Group/Delivery group from the XMS server.
Then allow specific users from XNC’s static allow list.


Additional Resources

1. XenMobile NetScaler Connector – https://docs.citrix.com/en-us/xenmobile/server/netscaler-connector.html
2. Mobility Experts: Step-By-Step Guide to Configure XNC in a XenMobile Server 10.0 Environment – https://www.citrix.com/blogs/2015/07/17/mobility-experts-step-by-step-guide-to-configure-xnc-in-a-xenmobile-server-10-0-environment/