What’s new in XenMobile Service

A goal of Citrix is to deliver new features and product updates to XenMobile Service customers when they are available. New releases provide more value, so there’s no reason to delay updates. Rolling updates to the XenMobile Service release approximately every three weeks. This release cadence began in August 2016.

To you, the customer, this process is transparent. Initial updates are applied to Citrix internal sites only, and are then applied to customer environments gradually. Delivering updates incrementally in waves helps to ensure product quality and to maximize availability.

If you are a XenMobile Service customer, you also receive XenMobile Service updates and communications directly from the XenMobile Cloud Ops Team. Those updates keep you current with new features, known issues, fixed issues, and so on.

For details about the service level goal for the XenMobile Service for cloud scale and service availability, see Service Level Goal. To monitor service interruptions and scheduled maintenance, see the Service Health Dashboard.

XenMobile Service 10.6

The latest version of XenMobile has the following improvement.

  • Renamed iOS Restrictions policy setting. The setting Automatic sync while roaming is renamed to Allow global background fetch while roaming. That setting is now in the Allow hardware controls section.

Fixed issues in this release

When you configure a Windows Information Protection device policy and you enable the setting Revoke WIP certificate on unenroll: After you selectively wipe a Windows 10 tablet account, users are able to access a secure file. In addition, the file is not encrypted as expected. This condition is an issue with Windows 10 RS1 tablet. [CXM-23362]

The General properties for the VMware console incorrectly shows the Guest operating system as a 32-bit operating system, instead of 64-bit. This is resolved when the updated VMware (.OVA) file is installed. [CXM-28048]

In the Settings > Apple Configurator Device Enrollment page, after you change a setting and then click Save, an Internal Server Error message appears. XenMobile saves the changes. [CXM-32446]

Known issues in this release

Users who have an administrator account on XenMobile, and then are provisioned for XenMobile Service (cloud), can’t enroll a device. [CXM-26447]

On a Windows RS2 tablet device that is enrolled with the XenMobile Server and logged in to a deployed Exchange account: If you use the XenMobile console to make the device unmanaged (except full wipe), the Exchange account remains on the enrolled device. [CXM-31697]

When searching for an app in the Google Play Store from the XenMobile console, the message “Error logging in with Google Play credentials” appears intermittently. You can close the error message and continue to search for apps. [CXM-32441]

For XenMobile cloud deployments outside of the U.S. only: When searching for an app in the Public App Store from the XenMobile console, the message “Error searching app from store platform: windows_phone” appears. [CXM-32444]

On the XenMobile Settings > Google Play Credentials page: After you type the settings and click Save, the message “Email or password incorrect” appears intermittently. This error is due to an update from Google. [CXM-32847]

On the Android platform page for the VPN device policy, for the Citrix VPN connection type: The following labels aren’t translated in the German, Korean, and Simplified Chinese versions of the XenMobile console:

  • Password and Certificate (an Authentication type option)
  • Application List, App Package Name [CXM-33640]