A goal of Citrix is to deliver new features and product updates to Endpoint Management customers when they are available. New releases provide more value, so there’s no reason to delay updates. Rolling updates to Endpoint Management release approximately every two weeks.
To you, the customer, this process is transparent. Initial updates are applied to Citrix internal sites only, and are then applied to customer environments gradually. Delivering updates incrementally in waves helps to ensure product quality and to maximize availability.
Endpoint Management customers also receive Endpoint Management updates and communications directly from the Endpoint Management Cloud Operations Team. Those updates keep you current with new features, known issues, fixed issues, and so on.
For details about the Endpoint Management Service Level Agreement for cloud scale and service availability, see Service Level Agreement. To monitor service interruptions and scheduled maintenance, see the Service Health Dashboard.
About the Citrix unified product portfolio
If you’ve been a Citrix customer or partner for a while, you’ll notice new names in our products and in this product documentation. The new product and component names stem from the expanding Citrix portfolio and cloud strategy. For more detail about the Citrix unified portfolio, see the Citrix product guide.
Articles in this product documentation use the following names.
- Citrix Endpoint Management: Citrix Endpoint Management is a solution for managing endpoints, offering mobile device management (MDM) and mobile application management (MAM) capabilities. With Endpoint Management, you manage device and app policies and deliver apps to users. Your business information stays protected with strict security for identity, devices, apps, data, and networks. Citrix Endpoint Management was formerly Citrix XenMobile Service.
- Mobile productivity apps: XenMobile Apps is now mobile productivity apps. Citrix-developed mobile productivity apps are a group of enterprise mobile apps offering IT a secure choice for their users’ email, web browsing, and remote access. Mobile productivity apps include Citrix Secure Hub, Citrix Secure Mail, and Citrix Secure Web. The Endpoint Management Store is now the app store.
- Citrix Workspace app: The Citrix Workspace app incorporates existing Citrix Receiver technology and the other Citrix Workspace client technologies. It has been enhanced to provide end users with a unified, contextual experience. Users can interact with all the work apps, files, and devices they need to do their best work. For more information, see this blog post.For Endpoint Management customers with the workspace experience enabled, users who open Secure Hub and click Add Apps are directed to the workspace. For more information, see Secure Hub.
- Citrix Virtual Apps and Desktops: The Citrix Virtual Apps and Desktops service (formerly XenApp and XenDesktop) offers a virtual app and desktop solution. Provided as a cloud service and as an on-premises product, Virtual Apps and Desktops gives employees the freedom to work from anywhere on any device.
Implementing this transition in our products and their documentation is an ongoing process.
- In-product content and documentation might still contain former names. For example, you might see instances of earlier names in console text, messages, directory/file names, screenshots, and diagrams.
- It is possible that some items (such as commands and MSIs) might continue to retain their former names to prevent breaking existing customer scripts.
- Related product documentation and other resources (such as videos and blog posts) that are linked from this product’s documentation might still contain former names.
Your patience during this transition is appreciated.
Citrix Endpoint Management integration with Citrix Workspace
Endpoint Management integration with Citrix Workspace differs for new and existing customers.
- For new Endpoint Management customers (as of August 27, 2018):During Workspace configuration (Workspace Configuration > Service Integrations), you choose whether to enable Endpoint Management integration with workspace. By default, the integration is enabled.
- If you enable the integration, the Citrix Workspace app aggregates resources from Endpoint Management and other configured sources. Your users access resources from the Citrix Workspace app. Other configured sources might include Citrix Virtual Apps and Desktops and Citrix Content Collaboration.
- If you disable the integration, Citrix Secure Hub aggregates mobile apps. Your users access apps from Secure Hub.
- For customers who onboarded before August 27, 2018:Workspace integration is disabled. Citrix Secure Hub aggregates mobile apps and your users access apps from Secure Hub. Citrix will notify you when migration to Workspace is supported without requiring re-enrollment for all users.
Upcoming change to simplify iOS device enrollment
Currently, iOS device users receive two prompts during enrollment, for the root CA and the MDM device certificate. Starting with the Endpoint Management 19.2.0 release, iOS device users will receive only the MDM device certificate prompt during enrollment. To support this change, Citrix will change the value of the server property, ios.mdm.enrollment.installRootCaIfRequired, to false.
Endpoint Management 19.1.2
- Files device policy now available for Android Enterprise. You can add script files to Endpoint Management to perform functions on Android Enterprise devices. See Files device policy.
- Configure time zone settings for Chrome OS devices. You can now select a time zone for the Chrome device and specify how to detect the time zone. For more information, see Restrictions device policy.
- The user information shown on the Users and Enrollment Invitations pages is now restricted by an RBAC administrator’s group permissions. Previously, the Endpoint Management console included information for all local users and domain users on the Manage > Users and Manage > Enrollment Invitations pages.To specify which user groups an RBAC administrator has permission to view and manage, edit the administrator role and specify the user groups. For more information, see Configure roles with RBAC.
- Launch third-party apps from the Workspace app. For customers with Citrix Workspace enabled: Before deploying new apps to users, you can add a comma-separated list of URLs to launch the apps from the Workspace app. For more information, see Add apps.
Fixed issues in Endpoint Management 19.1.2
You can’t upload Google Play services APK versions later than 11.5.09 in the Endpoint Management console. [CXM-59492]